Safe travels to Salzburger hof Leogang

Frequently asked questions regarding Covid-19

exterior view hotel Salzburger Hof Leogang

We want our guests to feel welcome and safe now more than ever. Safeguarding your health and wellbeing is our primary concern. Therefore, we underscore the importance of adhering to several precautionary measures. However, at Salzburger Hof Leogang, social distancing does not mean you’ll feel any less at home than usual.

After all, it is our top priority to deliver a holiday experience that is nothing less than perfect – even during times like these.

Measures for a carefree holiday

  • Free cancellation up to 48 hours prior to your arrival for bookings during summer 2021

  • No deposits for bookings during summer 2021

  • Winter season 2021/22: Free cancellation up to 4 weeks before arrival. From 4 weeks to 1 week prior to arrival we will charge 60% of the room price. For cancellations made less than 1 week before arrival we will charge 80% of the room price. In the case of late arrival or early departure 90%. Special case: free cancellation up to 24 hours before arrival in case of a positive corona test (proof required), if classified as a contact person of a corona case (proof required) or if an arrival is not possible due to travel restricitons.

  • Online check-in

  • Enhanced hygiene protocols

  • Weekly testing for our employees

Here you can find all of the current rules and regulations as well as relevant information about the Saalfelden Leogang region for your getaway with us. During the summer season, plenty of opportunities to get regularly tested will be available throughout Leogang. For more details, click here.

Your questions Answered at glance
  • For all of the 2021 summer season we offer free cancellation up to 48 hours prior to your scheduled arrival. A deposit for your stay is not required.

  • During the 2021/22 winter season, a free cancellation is possible up to 4 weeks before arrival. From 4 weeks to 1 week prior to arrival we will charge 60% of the room price. For cancellations made less than 1 week before arrival we will charge 80% of the room price. In the case of late arrival or early departure 90%. Special case: free cancellation up to 24 hours before arrival in case of a positive corona test (proof required), if classified as a contact person of a corona case (proof required) or if an arrival is not possible due to travel restricitons.

  • We recommend that you take out travel insurance with the Europäische Reiseversicherung. They offer special conditions, as detailed in their current information sheet.

Our check-in and check-out times remain the same. However, we do ask that you check-in online prior to your arrival. The required form will be sent to you via email. This is to ensure a quick and easy, contact-free check-in. Upon arrival, we request that you provide a valid negative test result, vaccination certificate or proof of previous Covid-19 infection. Our employees will keep the minimum required distance and wear respective face coverings. In addition, we’ve installed a glass protection screen at the reception. We also request that you opt for contact-free payment at check-out, if that is convenient for you.

As of 20.05.2021, the requirements for entry into Austria include providing a negative test result, vaccination certificate or proof of previous Covid-19 infection. Find out more here.

Leogang also offers a Covid-19 test centre. Please register online here. Testing is only possible with prior registration. You can also get free self-test kits at the hotel.

At Salzburger Hof, we have always employed strict sanitation procedures. To respond to new requirements and expectations, we have implemented extraordinary hygiene measures. We observe the highest cleaning standards throughout the hotel, with special attention paid to high-touch surfaces including door handles and areas in our public spaces. They are disinfected several times daily. Our linen and towels, as well as table cloths, are changed regularly and washed in accordance with the latest hygiene guidelines.

Every member of the team is regularly tested for Covid-19 and provided with detailed instruction on up-to-date requirements, measures and guidelines on sanitation and relevant protocols. They strictly adhere to any required safety measures and are happy to provide you with your own little safety bag at check in, which contains your own individual hand sanitiser and more.

Should you require a doctor or need to go to the hospital during your stay with us, please talk to the reception. Our team will be happy to assist and also offer details on where to get tested.

Guests are required to wear an FFP2 mask at all times in public indoor areas. Face coverings will be worn by those employees who are tested regularly. As of 01.07.2021, wearing a face mask is no longer mandatory in hotels and restaurants.

We are happy to say that you will be able to enjoy the full Salzburger Hof holiday experience without any restrictions. All hotel areas are open as usual and accessible in adherence with official safety and physical distancing measures.

Yes, they are. The number of guests allowed into the sauna or steam bath per session has been limited, but otherwise the facilities can be enjoyed as usual.

You can also look forward to the typical Salzburger Hof gourmet experience this summer. We continue to offer our plentiful breakfast buffet and various themed buffets throughout the week. Please note that special sanitation and physical distancing protocols apply for the use of our buffets. However, your culinary journey will not be lacking in any way. 

The bar is open and closes at midnight. On 01.07.2021, the official curfew for pubs, bars and restaurants was lifted. 

We are delighted to offer you our full range of activities as usual. Group sizes have been reduced to comply with official regulations. Otherwise, you can enjoy our programme without restriction. Please find our current schedule of guided trips and activities in our weekly programme.

For current information, please visit the official website here.

Keeping ourselves and others safe throughout the winter is also of primary concern for the local lift operators, whether in Saalbach-Hinterglemm, Leogang, Fieberbrunn or the region of Zell am See, Kaprun and Kitzsteinhorn. Please read all relevant information here.

Don’t hesitate to contact us

We are available to answer any remaining question by email or phone. Please contact us to make sure your stay at Salzburger Hof Leogang will be as incredible as you look forward to.

Our team is here for you!